Avaya IP Office
Avaya is one of the most recognised telephony solution providers in the world
With over 1 million businesses using the solution, Avaya IP office is developed to specifically meet the needs of growing, small and mid-sized businesses. A single solution can be expanded from 2 to 200 handsets as a business grows, changes and adapts.
A modular and scalable system, Avaya IP Office can be used in any size or type of business. IP Office delivers big business functionality at an affordable price and can also provide cost reductions in your communications budget and improve customer service through the centralised management of all internal and outbound calls.
Avaya IP Office provides a range of standard levels and user profiles to ensure your system reflect the needs of your business. Directories, hunt groups, voicemail, routing and auto attendant (press 1 for, press 2 for…) are standard features with Avaya IP Office Essential, but as your needs change, Avaya IP Office Preferred and Avaya IP Office Advanced introduce additional features such as SMS broadcasting, call recording, Wi-Fi roaming and CRM integration.
Avaya IP Office user profiles help to focus the technology to increase performance and improve customer service. Inbound calls can be routed to relevant available operators and outbound telesales campaigns can be automated with IP Office calling numbers with a history of answering and cueing the next call ready for an operative to become available.
In addition to its wide communications capabilities, an Avaya IP Office solution offers the clarity and quality of call that means you will never miss a word. Call today to find out more.
